Privacy Policy

Last updated: October 11, 2025

1. Overview

This privacy policy describes how IrsikSoftware ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and services. This policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Data Controller

IrsikSoftware is the data controller responsible for your personal data. For any privacy-related inquiries, please contact our Data Protection Officer at dpo@irsik.software.

3. Information We Collect

3.1 Personal Information

We may collect the following types of personal information:

• Identity Data: name, username, title
• Contact Data: email address, phone number, postal address
• Technical Data: IP address, browser type, device information, operating system
• Usage Data: information about how you use our website and services
• Marketing and Communications Data: your preferences for receiving marketing and communications

3.2 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through our Cookie Consent Manager.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: You have given explicit consent for processing your personal data for specific purposes
• Contract: Processing is necessary for the performance of a contract with you
• Legal Obligation: Processing is necessary for compliance with legal obligations
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, except where overridden by your rights

5. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process your transactions and manage your orders
• Communicate with you about our services, updates, and promotional offers
• Respond to your inquiries and provide customer support
• Analyze usage patterns and optimize user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms
• Send you marketing communications (with your consent)

6. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing)
• Legal Authorities: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Binding Corporate Rules

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Retention periods vary depending on:

• The nature of the data
• The purpose for which it was collected
• Legal and regulatory requirements

9. Your Rights Under GDPR

If you are located in the EEA or UK, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of processing under certain circumstances
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing
• Right to Lodge a Complaint: File a complaint with your local supervisory authority

To exercise any of these rights, please contact us at privacy@irsik.software. We will respond to your request within one month.

10. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

Despite our efforts, no security measure is completely secure. If you suspect a security breach, please contact us immediately.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

12. Cookies and Tracking

We use cookies and similar technologies for the following purposes:

• Necessary Cookies: Essential for website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Track visitors across websites for advertising purposes
• Functional Cookies: Enable enhanced functionality and personalization

You can manage your cookie preferences at any time through our Cookie Settings.

13. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects without human involvement.

14. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

15. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us:

• Email: privacy@irsik.software
• Data Protection Officer: dpo@irsik.software
• Address: IrsikSoftware, [Your Address]

16. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority.